E-Governance Solutions

Our solutions employ state of the art technologies which help in delivering public services with transparency while making optimum utilization of the available resources. These solutions are sustainable, scalable and secure.

Most of our e-Governance solutions have brought about a revolution of sorts in the concerned areas and have assisted Governments in efficient, transparent and uninterrupted delivery of services to the society.

Nearly all of the solutions were Greenfield solutions and majorly involved the following characteristics

  • Conducting ‘As Is’ studies to clearly document the current procedures and systems.
  • Identifying bottlenecks in the current procedures and operational model.
  • Conducting a detailed research on the relevant practices in the industry.
  • Develop a sustainable solution with complete sensitization to client needs.
  • Suggest policy changes to enhance the current procedures.
  • Develop last mile touch points.
  • Set up helpdesk support and other handholding support.
  • Devise and adopt Change management procedure including user-enablement training Operations and Maintenance.

As e-Governance solutions are a way to deliver public services in a better and transparent way, it is necessary to understand the actual requirements of society at large. We, therefore, invest a lot of time and effort in research for understanding public needs, perceptions, likes, dislikes, etc.